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ivonexaltria

Smart Financial Planning

Privacy Policy

ivonexaltria Smart Budgeting Platform

Last Updated: March 15, 2025

1

Information We Collect

ivonexaltria collects information to provide better budgeting services to our Canadian users. We gather data through various touchpoints during your interaction with our platform.

  • Personal identifiers including full name, email address, and phone number
  • Financial data such as income ranges, expense categories, and budgeting preferences
  • Technical information including IP addresses, browser types, and device characteristics
  • Usage patterns showing how you navigate and interact with our budgeting tools
  • Communication records from customer support interactions and feedback submissions
  • Location data to provide region-specific financial insights and recommendations

We collect this information when you create an account, use our budgeting features, contact customer support, or participate in surveys and feedback programs. Some data collection occurs automatically through cookies and similar technologies as you browse our platform.

2

How We Use Your Information

Your personal information helps us deliver personalized budgeting experiences and improve our services. We process this data for specific, legitimate business purposes.

We use your financial data to generate personalized budget recommendations, track spending patterns, and provide insights tailored to your financial situation. This processing enables features like expense categorization, savings goal tracking, and financial health assessments.

Service Enhancement: We analyze usage patterns to identify which budgeting tools are most effective and where users might benefit from additional features or guidance.

Communication preferences guide how we send account updates, security notifications, and educational content about personal finance management. We may use your contact information to inform you about new features that align with your budgeting goals.

Technical data helps us maintain platform security, troubleshoot issues, and ensure our budgeting tools work smoothly across different devices and browsers.

3

Information Sharing and Disclosure

ivonexaltria follows strict guidelines about sharing personal information. We never sell your financial data to third parties or use it for purposes unrelated to budgeting services.

We may share information with trusted service providers who help operate our platform, such as cloud hosting services, payment processors, and customer support systems. These partners are contractually obligated to protect your information and use it only for specified purposes.

In certain legal situations, we might disclose information to comply with valid legal requests, protect our rights, or ensure user safety. This includes responding to court orders, regulatory investigations, or addressing potential fraud or security threats.

If ivonexaltria were to merge with another company or be acquired, your information might transfer to the new organization. In such cases, we would notify users about the change in data ownership and any new privacy practices.

Third-Party Integrations: When you connect external financial accounts or services to ivonexaltria, we share only the minimum information necessary to provide budgeting functionality.

4

Your Privacy Rights

As a Canadian resident, you have specific rights regarding your personal information under applicable privacy legislation. ivonexaltria respects these rights and provides clear processes for exercising them.

Access Your Data

Request copies of all personal information we hold about you, including how it's being used and who it's shared with.

Correct Inaccuracies

Update or correct any incorrect or incomplete personal information in your ivonexaltria account.

Delete Information

Request deletion of your personal data, subject to legal requirements and legitimate business needs.

Limit Processing

Restrict how we use your information for certain purposes while maintaining essential account functions.

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days and may need to verify your identity before processing certain requests.

You can also withdraw consent for non-essential data processing activities, though this might limit some budgeting features. Essential processing for core services continues based on our legitimate business interests and contractual obligations.

5

Data Security and Protection

ivonexaltria employs multiple layers of security to protect your financial information. We understand that budgeting data is sensitive and take comprehensive measures to prevent unauthorized access, disclosure, or misuse.

All data transmission between your device and our servers uses industry-standard encryption protocols. Financial information is encrypted both in transit and at rest using advanced cryptographic methods that meet Canadian financial services standards.

Our security infrastructure includes regular vulnerability assessments, penetration testing, and compliance audits. We monitor systems continuously for suspicious activity and maintain incident response procedures to address potential security events quickly.

Employee Access Controls: ivonexaltria staff can access personal information only when necessary for their job functions, and all access is logged and monitored.

We regularly update security measures to address emerging threats and evolving best practices. This includes software patches, security training for employees, and reviews of third-party security standards.

While we implement strong security measures, no system is completely immune to risks. We recommend using strong, unique passwords and enabling two-factor authentication on your ivonexaltria account for additional protection.

6

Data Retention and Deletion

ivonexaltria retains personal information only as long as necessary to provide budgeting services, comply with legal obligations, and protect our legitimate business interests.

Active account information remains accessible while you use our platform. Financial data and budgeting history help provide continuity in your experience and enable features like spending trend analysis and long-term financial planning.

When you close your account, we begin a deletion process for personal information that's no longer needed. Some data may be retained longer to comply with Canadian financial regulations, resolve disputes, or maintain security measures.

Aggregated and anonymized data that cannot identify individuals may be retained indefinitely for improving our services and understanding user behavior patterns. This information helps us develop better budgeting tools for all users.

We review retention periods regularly and delete information when it's no longer necessary. You can request information about specific retention periods for different types of data by contacting our privacy team.

7

International Data Transfers

ivonexaltria processes most Canadian user data within Canada, but some information may be transferred internationally for specific business functions or service provider relationships.

When international transfers occur, we ensure adequate protection through contractual safeguards, certification programs, or adequacy decisions that meet Canadian privacy standards. This includes agreements with cloud service providers and technical support partners.

We monitor international privacy developments and adjust our transfer mechanisms as needed to maintain strong protection for Canadian users. This includes staying current with evolving adequacy decisions and data transfer frameworks.

Service Provider Standards: All international service providers must demonstrate equivalent privacy protection and agree to contractual terms that safeguard Canadian user data.

Users concerned about international data transfers can contact us to learn more about specific safeguards and the countries where their information might be processed.

8

Cookies and Tracking Technologies

ivonexaltria uses cookies and similar technologies to enhance your budgeting experience, remember preferences, and analyze how users interact with our platform.

Essential cookies enable core functionality like account authentication, session management, and security features. These cookies are necessary for the platform to work properly and cannot be disabled without affecting basic services.

Analytics cookies help us understand which budgeting tools are most useful, where users encounter difficulties, and how we can improve the overall experience. This information guides feature development and user interface improvements.

Preference cookies remember your settings, such as currency display, notification preferences, and customized dashboard layouts. These enhance usability by maintaining your chosen configuration across sessions.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We provide clear information about cookie usage and obtain consent for non-essential tracking activities.

9

Updates to This Privacy Policy

ivonexaltria reviews and updates this privacy policy regularly to reflect changes in our practices, services, or applicable laws. We believe in maintaining transparency about how we protect your information.

When we make significant changes that affect how we collect, use, or protect your personal information, we'll notify you through email, platform notifications, or prominent website announcements. This gives you time to review changes and make informed decisions about your account.

Minor updates, such as clarifying existing practices or correcting technical details, may be made without individual notification. We always post the most current version on our website with the revision date clearly displayed.

We encourage users to review this policy periodically, especially when using new features or services. Understanding our privacy practices helps you make informed choices about your personal information and budgeting data.

If you disagree with policy changes, you can close your account or contact us to discuss concerns. We're committed to addressing user feedback and maintaining trust in our privacy practices.

Privacy Questions or Concerns?

Contact our Privacy Team for assistance with data requests, privacy questions, or policy clarifications.

Address: 537 Rue Stirling, Hudson, QC J0P 1H0, Canada

Phone: +1 (705) 853-4535

Email: privacy@ivonexaltria.com

We respond to privacy inquiries within 30 days and are committed to resolving your concerns promptly and thoroughly.